Terms and Conditions

Last updated: December 30, 2025

Binding Legal Agreement

These Terms and Conditions constitute a legally binding agreement between you and Careerwell regarding your use of our website, services, and interview preparation programs. By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not accept these Terms and Conditions in their entirety, you must not access or use our services. Your continued use of our services after any modifications to these terms indicates your acceptance of such changes.

Please read these terms carefully and ensure you understand your rights and obligations before proceeding.

User Obligations and Responsibilities

1. Lawful Use

You agree to use our services only for lawful purposes and in accordance with these Terms and Conditions. You must not use our services:

• In any way that violates applicable local, national, or international laws or regulations
• To engage in any conduct that restricts or inhibits anyone's use or enjoyment of our services
• For any fraudulent, deceptive, or misleading purpose
• To transmit or procure the sending of any advertising or promotional material without our prior written consent

2. Conduct Requirements

While using our services, you agree to:

• Treat our staff, coaches, and other users with respect and professionalism
• Provide accurate, current, and complete information when requested
• Maintain the confidentiality of any proprietary information shared during coaching sessions
• Attend scheduled sessions punctually or provide adequate notice of cancellation
• Actively participate in preparation activities and practice sessions
• Not disrupt or interfere with the services or servers connected to our services

3. Content Guidelines

You must not post, upload, or transmit through our services any content that:

• Is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
• Infringes any patent, trademark, trade secret, copyright, or other proprietary rights
• Contains software viruses or any other malicious code
• Promotes discrimination based on race, sex, religion, nationality, disability, or other protected characteristics
• Is sexually explicit or promotes violence

4. Account Obligations

If you create an account with us, you are responsible for:

• Maintaining the security and confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Ensuring that your account information remains accurate and up-to-date
• Not sharing your account with others or allowing others to use your credentials

5. Prohibited Activities

You explicitly agree not to:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of our services without express written permission
• Use any automated system to access our services in a manner that sends more requests than a human can reasonably produce
• Attempt to gain unauthorized access to our systems, servers, or networks
• Collect or harvest information about other users without their consent
• Impersonate any person or entity or falsely represent your affiliation with any person or entity
• Reverse engineer, decompile, or disassemble any software used in our services

6. Compliance with Laws

You are solely responsible for ensuring that your use of our services complies with all applicable laws, regulations, and third-party rights. This includes but is not limited to data protection laws, intellectual property laws, and consumer protection regulations.

Indemnification

You agree to indemnify, defend, and hold harmless Careerwell, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your violation of these Terms and Conditions
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations
• Any content you post or share through our services
• Your use or misuse of our services
• Any negligent or wrongful conduct by you

This indemnification obligation will survive the termination of your use of our services and these Terms and Conditions.

Disclaimers and Limitation of Warranties

Disclaimer of Warranties

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties that the services will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy, reliability, or completeness of content
• Warranties that defects will be corrected

No Professional Advice

The information and services provided by Careerwell are for educational and preparatory purposes only and do not constitute professional career counseling, employment advice, or guaranteed interview success. You should not rely solely on our services for making employment or career decisions.

No Guarantee of Results

We make no representations or warranties regarding interview outcomes, job offers, salary negotiations, or career advancement. Individual results depend on numerous factors including personal effort, qualifications, market conditions, and employer decisions that are beyond our control.

Third-Party Content

Our services may contain links to third-party websites or reference third-party content. We do not endorse, warrant, or assume responsibility for any third-party websites, content, products, or services. Your use of third-party services is at your own risk and subject to their terms and conditions.

Limitation of Liability

General Limitation

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CAREERWELL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers or any personal information stored therein
• Any interruption or cessation of our services
• Any bugs, viruses, or other harmful code transmitted through our services
• Any errors or omissions in content or any loss or damage incurred as a result of your use of any content
• Interview outcomes or employment decisions made by third parties

Maximum Liability Cap

In no event shall Careerwell's total liability to you for all damages, losses, and causes of action exceed the amount you have paid to Careerwell for services in the twelve months preceding the claim, or ₹10,000 (ten thousand Indian Rupees), whichever is less.

Exclusions and Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the greatest extent permitted by law. These limitations and exclusions apply regardless of whether liability arises from contract, tort, negligence, or any other legal theory.

Force Majeure

Careerwell shall not be liable for any failure or delay in performing its obligations under these Terms and Conditions if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters, or severe weather conditions
• War, terrorism, civil unrest, or government actions
• Pandemics, epidemics, or public health emergencies
• Labor disputes, strikes, or lockouts
• Failures of telecommunications or internet services
• Power outages or equipment failures not caused by our negligence

In such cases, we will make reasonable efforts to minimize the impact and resume normal operations as soon as practicable.

Legal Information and Dispute Resolution

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts located in Bengaluru, Karnataka, India.

Dispute Resolution Process

In the event of any dispute, controversy, or claim arising out of or relating to these Terms and Conditions:

The parties shall first attempt to resolve the dispute through good faith negotiations
If negotiations fail, the parties may agree to mediation before pursuing formal legal action
Any unresolved disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India

Severability

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent. If such modification is not possible, the provision shall be severed from these terms, and the remaining provisions shall continue in full force and effect.

Waiver

No waiver of any term or condition of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices or policies published by us, constitute the entire agreement between you and Careerwell regarding your use of our services and supersede all prior agreements and understandings, whether written or oral.

Assignment

You may not assign or transfer these Terms and Conditions or any rights or obligations hereunder without our prior written consent. We may assign these terms at our discretion, including in connection with a merger, acquisition, or sale of assets.

Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. When we make changes, we will update the "Last updated" date at the top of this page. Significant changes will be communicated through our website or via email to registered users.

Your continued use of our services after any modifications constitutes your acceptance of the revised terms. If you do not agree to the modified terms, you should discontinue your use of our services.

We encourage you to review these Terms and Conditions periodically to stay informed of any updates.

Questions About These Terms?

If you have any questions or concerns about these Terms and Conditions, please contact us.

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