Terms of Service

Last updated: December 28, 2025

Agreement to Terms

Welcome to Careerwell. These Terms of Service govern your access to and use of our website, services, and interview preparation programs. By accessing or using our services, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services. Your continued use of our services constitutes acceptance of these terms and any future modifications.

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use after such changes indicates your acceptance of the modified terms.

Our Services

Service Overview

Careerwell provides interview preparation services for professionals in the Indian oil and energy sector. Our services include personalized coaching, practice interview sessions, feedback and assessment, and career advancement support.

Service Scope

Our services are designed to support your interview preparation but do not guarantee interview success or job placement. We provide:

• Structured interview preparation programs
• One-on-one coaching sessions with experienced professionals
• Practice scenarios and mock interviews
• Constructive feedback and improvement guidance
• Resources and materials for self-directed preparation

Service Limitations

Careerwell is not affiliated with any hiring organization or energy sector company. We do not have insider knowledge of specific interview processes, hiring decisions, or job openings. Our services are based on general best practices and industry experience.

Acceptable Use Policy

Permitted Uses

You may use our services for:

• Personal interview preparation and professional development
• Accessing educational content and resources we provide
• Participating in coaching sessions and preparation programs you've enrolled in
• Contacting us with legitimate inquiries about our services
• Browsing our website to learn about our methodology and offerings

Prohibited Uses

You agree not to:

• Use our services for any unlawful or fraudulent purpose
• Impersonate another person or misrepresent your identity or affiliation
• Reproduce, distribute, or commercialize our proprietary materials without permission
• Attempt to gain unauthorized access to our systems or other users' accounts
• Transmit viruses, malware, or any harmful code
• Harass, abuse, or harm other users or our staff members
• Use automated systems to scrape or download content from our website
• Share your account credentials with others
• Interfere with the proper functioning of our services

Content Guidelines

When interacting with our services, you must:

• Provide accurate and truthful information
• Respect the confidentiality of information shared during coaching sessions
• Maintain professional and respectful communication
• Not share offensive, discriminatory, or inappropriate content
• Comply with applicable laws and regulations

Account and Access

Account Creation

When you engage our services, you may be required to create an account or provide registration information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Security

You agree to:

• Choose a strong password and keep it confidential
• Notify us immediately of any unauthorized use of your account
• Ensure your contact information is accurate and up-to-date
• Take responsibility for all activities conducted through your account

Account Suspension or Termination

We reserve the right to suspend or terminate your access to our services if you violate these Terms of Service, engage in fraudulent activity, or for any other legitimate business reason. Upon termination, your right to use our services will immediately cease.

Account Closure

You may close your account at any time by contacting us. Upon closure, you will no longer have access to any paid services or materials, and we are not obligated to provide refunds except as specified in our refund policy.

Service Availability and Modifications

Uptime and Maintenance

While we strive to provide continuous access to our website and services, we do not guarantee uninterrupted availability. Our services may be temporarily unavailable due to maintenance, upgrades, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of scheduled maintenance.

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with or without notice. This includes adding or removing features, changing pricing structures, or altering program content. Such modifications will not affect services you have already purchased and scheduled.

Geographic Restrictions

While our primary service area is Bengaluru and surrounding regions in Karnataka, India, we may offer remote services to clients in other locations. Availability of specific services may vary based on location, and certain features may not be available in all areas.

Third-Party Services

Our services may integrate with or link to third-party platforms and services. We are not responsible for the availability, functionality, or content of these third-party services. Your use of third-party services is subject to their respective terms and policies.

Intellectual Property Rights

Our Content and Materials

All content on our website and in our services, including text, graphics, logos, images, videos, software, and preparation materials, is the property of Careerwell or our licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without express written permission.

License to Use Materials

When you purchase our services, we grant you a limited, non-exclusive, non-transferable license to use the provided preparation materials solely for your personal interview preparation. You may not share, sell, or redistribute these materials to others.

User-Generated Content

If you provide feedback, testimonials, or other content to us, you grant Careerwell a perpetual, royalty-free license to use, reproduce, and display such content for promotional and business purposes. We will not use your personal information in marketing materials without your explicit consent.

Copyright and Trademark

The Careerwell name, logo, and all related marks are trademarks of Careerwell. You may not use our trademarks without prior written authorization. We respect the intellectual property rights of others and expect our users to do the same.

Payment Terms and Fees

Service Fees

Fees for our services are clearly displayed on our website and discussed during the initial consultation. All prices are in Indian Rupees (INR) and are subject to change. Current pricing applies to services scheduled at the time of booking.

Payment Methods

We accept various payment methods as indicated during the booking process. Payment is typically required before services are rendered unless alternative arrangements have been made in writing.

Refund Policy

Refunds are handled on a case-by-case basis and may be available under certain circumstances, such as cancellation with adequate notice or if we are unable to deliver promised services. Please contact us to discuss refund requests. Specific refund terms are provided at the time of service purchase.

Late Payments

If payment is not received by the due date, we reserve the right to suspend access to services until payment is made. Late fees may apply for overdue payments as communicated in your service agreement.

Disclaimers and Limitations

No Guarantees

Careerwell does not guarantee specific interview outcomes, job offers, or career advancement results. Success in interviews depends on numerous factors beyond our control, including your preparation, qualifications, the specific interview process, and hiring decisions made by employers.

Educational Purpose

Our services are provided for educational and preparatory purposes only. The information and guidance we provide should not be considered as professional career counseling or employment advice. We encourage you to consult with qualified career counselors for comprehensive career guidance.

Individual Results Vary

Testimonials and success stories represent individual experiences and outcomes will vary based on personal effort, prior experience, interview circumstances, and other factors. Past performance is not indicative of future results.

Services Provided "As Is"

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our services will be error-free, uninterrupted, or meet your specific requirements.

Governing Law and Dispute Resolution

Applicable Law

These Terms of Service are governed by the laws of India. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

Dispute Resolution

If you have any concerns or disputes regarding our services, we encourage you to contact us first to seek an amicable resolution. Most issues can be resolved through direct communication and good faith negotiation.

Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Questions About Our Terms?

If you have any questions about these Terms of Service, please contact us.

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